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Get help

For availability, instance access, billing, or documentation questions, email [email protected] or use the contact page.

Include the details that help us investigate

• The instance name or ID, if one exists.
• The tier, configuration, and image you selected.
• The action you were taking and the exact error or unexpected result.
• Whether the issue is blocking a time-sensitive run.

Do not send passwords, private SSH keys, wallet credentials, or other secrets.

Start with Troubleshooting for common launch and access issues.